L u m i d o t S t u d i o s

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Privacy Policy

At Lumidot Studios, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information in order to provide you with a customized and improved experience on our website. The types of data we collect include:

  • Personal Information: This includes your name, email address, phone number, and other information you provide when you fill out forms or contact us.
  • Payment Information: If you make purchases or use our services, we may collect payment information, such as credit card details, billing addresses, and transaction history.
  • Technical Information: We collect your IP address, browser type, time zone, operating system, and other technical data to analyze trends, administer the site, and improve performance.
  • Cookies: Our website uses cookies to collect information about your browsing activity and preferences to enhance user experience.

1.1 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to track your activity on our website. Cookies help us improve the functionality of the site and provide personalized content. You can choose to disable cookies in your browser, but doing so may affect your ability to use certain features.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services.
  • Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
  • Marketing Communications: To send newsletters, promotional offers, or marketing material that may be of interest to you (only if you have opted in to receive such communications).
  • Payment Processing: To process transactions and deliver relevant services.
  • Analytics: To analyze usage and trends to improve our website and services.
  • Legal Compliance: To comply with applicable laws, regulations, or legal obligations.
3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may share your data with trusted third-party providers who assist us in delivering our services, such as payment processors, hosting providers, and marketing agencies.
  • Legal Requirements: We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of Lumidot Studios, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to a third party as part of the transaction.
4. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data. These may include:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You can request that we delete your personal data under certain circumstances.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data.
  • Right to Object: You can object to the processing of your personal data for marketing purposes.
  • Right to Data Portability: You can request that we transfer your personal data to another service provider.

To exercise these rights, please contact us at privacy@lumidotstudios.com.

6. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your data is no longer required, we will securely delete or anonymize it.

7. International Data Transfers

Your personal data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws, including the use of standard contractual clauses or other lawful mechanisms for cross-border transfers.

8. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any website you visit through links on our site.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected information from a minor, please contact us immediately, and we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:

Email: business@lumidotstudios.com

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Hyderabad [HQ] 
4th Floor, Bizness Square, HITEC City, Hyderabad, Telangana 500084

Bengaluru | Singapore 

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